Customer Care & FAQs
General Studio Inquiries
Do you have a physical storefront?
I do not operate a brick-and-mortar storefront, but my complete collection of available wearable sculpture is accessible to browse and purchase online 24/7.
I do not operate a brick-and-mortar storefront, but my complete collection of available wearable sculpture is accessible to browse and purchase online 24/7.
How do I reach the studio for support?
If you have questions about a specific piece, sizing, or an order, please email me directly at cl@clswol.com. I review messages daily and will respond to you promptly.
If you have questions about a specific piece, sizing, or an order, please email me directly at cl@clswol.com. I review messages daily and will respond to you promptly.
Are custom orders available?
Custom commissions are closed at this time so I can focus entirely on developing new studio chapters and independent sculptural forms.
Custom commissions are closed at this time so I can focus entirely on developing new studio chapters and independent sculptural forms.
Materials & Care
What materials do you use in your jewelry?
My practice bridges traditional metalsmithing with material innovation. I work with recycled sterling silver, solid brass, karat gold, and genuine or premium synthetic gemstones. For my architectural lines, I utilize alternative mediums including industrial Tyvek paper, premium silicone cords, and precision 3D-printed plastics.
My practice bridges traditional metalsmithing with material innovation. I work with recycled sterling silver, solid brass, karat gold, and genuine or premium synthetic gemstones. For my architectural lines, I utilize alternative mediums including industrial Tyvek paper, premium silicone cords, and precision 3D-printed plastics.
How durable is Tyvek and paper jewelry? Will it tear or ruin in the rain?
Despite looking as delicate as fine paper, industrial Tyvek is incredibly tough, entirely water-resistant, tear-proof, and archival. You can confidently wear these three-dimensional pieces in daily life without fear of water damage or degradation.
Despite looking as delicate as fine paper, industrial Tyvek is incredibly tough, entirely water-resistant, tear-proof, and archival. You can confidently wear these three-dimensional pieces in daily life without fear of water damage or degradation.
Are the 3D-printed plastic earrings heavy?
No. My 3D-printed topography and wave pieces are precision-engineered to achieve a bold, dramatic scale with absolutely zero weight. They allow for striking statement wear with zero pull or ear-tug.
No. My 3D-printed topography and wave pieces are precision-engineered to achieve a bold, dramatic scale with absolutely zero weight. They allow for striking statement wear with zero pull or ear-tug.
How should I care for my jewelry?
To protect the hand-finished textures and ink details, keep your jewelry away from harsh chemicals, perfumes, and heavy jewelry cleaners. Store your pieces safely in a dry pouch or box when not in use. Clean metals gently with a soft polishing cloth; Tyvek and silicone can be wiped lightly with a dry microfiber cloth.
To protect the hand-finished textures and ink details, keep your jewelry away from harsh chemicals, perfumes, and heavy jewelry cleaners. Store your pieces safely in a dry pouch or box when not in use. Clean metals gently with a soft polishing cloth; Tyvek and silicone can be wiped lightly with a dry microfiber cloth.
Fulfillment & Delivery
When will my order ship?
All pieces currently listed as available on the website are fully finished, packaged, and ready to leave the bench. Orders are securely shipped from the studio within 2 business days.
All pieces currently listed as available on the website are fully finished, packaged, and ready to leave the bench. Orders are securely shipped from the studio within 2 business days.
What payment methods do you accept?
The studio securely processes all major credit cards, PayPal, and the accelerated payment options safely displayed at checkout.
The studio securely processes all major credit cards, PayPal, and the accelerated payment options safely displayed at checkout.
Can I modify or cancel an order?
If you need to adjust or cancel a recent purchase, please contact me immediately at cl@clswol.com. Because I package and dispatch ready-to-ship inventory quickly, I can easily accommodate your request as long as the package has not yet left the studio.
If you need to adjust or cancel a recent purchase, please contact me immediately at cl@clswol.com. Because I package and dispatch ready-to-ship inventory quickly, I can easily accommodate your request as long as the package has not yet left the studio.