Frequently Asked Questions
General
- I do not have a physical store, but you can browse and order online anytime.
- To reach customer support, please email me at cl@clswol.com and I will respond promptly.
Custom Orders
- Custom orders are not available at this time.
Product Information
- I use genuine gemstones, high‑quality synthetic gemstones, and carefully selected materials such as sterling silver, karat gold, stainless steel, Tyvek, and 3D‑printed plastics.
- To care for your jewelry, avoid harsh chemicals and store each piece safely when not in use.
Ordering and Payment
- You can place an order directly through my website by selecting your favorite pieces and completing the checkout process.
- I accept major credit cards, PayPal, and other secure payment methods listed at checkout.
- If you need to change or cancel your order, please contact me as soon as possible—I’ll do my best to accommodate your request if the order hasn’t yet shipped.