Frequently Asked Questions

General

• I do not have a physical store, but you can browse and order online anytime.
• To reach customer support, please email cl@clswol.com, and I will respond promptly.

Custom Orders

• Custom orders are not available at this time.

Product Information

• I use genuine gemstones, high-quality synthetic gemstones, and quality materials such as sterling silver, karat gold, stainless steel, Tyvek, and 3D-printed plastics.
• To care for your jewelry, avoid harsh chemicals and store pieces safely when not in use.

Ordering and Payment

• You can place an order directly through my website by selecting your favorite pieces and completing the checkout process.
• I accept major credit cards, PayPal, and other secure payment methods listed at checkout.
• If you need to change or cancel your order, please contact me as soon as possible—I’ll do my best to accommodate your request if the order hasn’t shipped yet.